We offer free return/exchanges for United States only on all shoe purchases, unless otherwise noted on certain products. Return/exchange requests must be made within 14 days of the date you receive your shoes. Requests after this point unfortunately will be denied.
Returns on custom shoes are accepted for store credit only. No refunds will be offered.
Shipping for Exchanges or Returns is free of charge only within the United States for one return or exchange per order. If a second exchange or return is requested, the cost of the second shipping will be covered by the customer.
For more details, see the full returns page here.